WARRANTY

REGISTER YOUR NAVIEN MATE

주의: 이 곳에서는 Navien Mate 온수매트의 제품 등록만 가능합니다.
보일러나 워터히터 등 기타 경동 나비엔 제품 등록을 하시려면 여기를 클릭하십시오.

입력하신 이메일과 전화번호, 주소 등의 개인정보는 타사와 공유되지 않으며 귀하의 동의없이 이메일을 보내지 않습니다.

제품의 등록을 위해서는 일련번호(Serial) 또는 바코드(Barcode) 번호가 필요합니다. 일련번호 찾기

  1. All Navien Mate products are covered by two-year limited product warranty, excluding negligence or misuse. Please see warrart exclusions for details.
  2. Warranty coverage starts from the date of purchase. (If the date of purchase cannot be identified, it starts from 6 months after the date of manufacture.)
  3. Product warranty registration is required for service.

WARRANTY EXCLUSIONS

  1. Improper installation and/or to install in strict compliance with the installation Manual procedures.
  2. Product purchased through a supplier or distributor not authorized by Navien.
  3. Modification or alteration of the Product in any manner, including but not limited to, removal of any component or part, addition of any non-approved components, relocating or moving the Product from its original installation site, or any accidental or intentional damage to the Product.
  4. Installation for non-recommended uses.
  5. Any damage caused by local adverse conditions including but not limited to hard water deposits, lime or mineral build-up, operating in corrosive atmospheric elements.
  6. Damage or problems caused by issues such as electrical surges, flooding, fire, abnormal external temperature, and any other cause of damage not directly caused by a manufacturing defect.
  7. Installer’s failure to fully comply with the Product Service procedures previously provided to the end user as is available from Navien. Such policies include but are not limited to the installer’s failure to first contact Navien Technical Support while in front of the product for purposes of troubleshooting the identified problem or issue.
  8. Any damage, malfunction or failure caused by abuse, negligence, alteration, accident, fire, flood, freezing, wind, lightning and other acts of God.
  9. Removal or alteration of the Product information and safety ratings.